QR code scams in Somerset Council parking areas

SOMERSET COUNCIL PRESS RELEASE – 2 Aug 2024

Somerset Council has been may aware that fraudulent QR code stickers are being displayed on some of its parking machines.

The Council would like to remind the public that if you are paying for parking using your phone, only use one of these trusted payment methods:

• Download the PayByPhone app directly from the App Store or Google Play Store.

• Visit the website by entering http://www.PayByPhone.co.uk directly into the search bar.

• Dial 0330 400 7275 to use the automated phone line.

Please do not scan any QR codes and only use trusted websites.

Our team is removing fraudulent stickers QR code as quickly as possible to avoid any further scams.

PayByPhone has a very secure system for online payments for customers using the correct apps and payment methods.  It is understood a very small number of scams have taken place due to a fraudulent QR code.  Please stay vigilant and safe.

Councillor Richard Wilkins, Lead Member for Transport and Digital, said: “Unfortunately, we must be alert to scams on a regular basis.  Stay safe and if unsure use another form of payment such as a trusted app.  If you see any fraudulent QR codes, then please report it to the police by calling 101.”